Cut time-to-market: a case study on tender management in the manufacturing sector

Index

Time-to-market is a key factor, but it is hard to reduce it

In the fast-paced world of business, particularly in Make-to-Order industries the ability to swiftly and accurately analyze extensive tender documentation can be the difference for successfully conducting business.


The bid formulation process is typically onerous. Technical/business teams are required to identify hundreds of technical and design requirements within dozens of documents of different formats. Once the key requirements have been extracted, it is necessary to assess their compliance with the business offering and understand how to address and manage critical requirements.


The entire process, from the analysis of user requirements to the formulation of proposals, is therefore time-consuming, involving various company figures with more or less technical profiles. Moreover, it is a process that cannot be fully standardized as it is dependent on the specifications themselves.


How to be more efficient with user requirements’ analysis?
Intellico has partnered with Fedegari Autoclavi SpA, a leading manufacturer and installer of sterilization systems for the pharmaceutical sector, by implementing the URS Wizard tool. This tool automatically analyzes and extracts relevant information from tender documents, facilitating pre-processing and evaluation of documentation, positively impacting tender response times.

Let’s see how URS Wizard Works

URS Wizard is an AI Solution that allows to automate the analysis of User Requirements Specification of clients.
Main functionalities include:

  • Requirement Extraction: URS Wizard examines the technical specifications to identify and extract all the requirements listed by the client, whether they are in free text or tabular format.
  • Automatic compliance check: once the requirements have been identified, URS Wizard evaluates them against the company’s managed product offerings or technology choices made in the past on similar orders. It then flags requirements that are not met or partially met for the user to perform detailed checks;
  • Smart Consultation: The system allows querying of documents from previous assessments, simplifying the review process and ensuring consistent assessments over time. It speeds up the decision-making process by suggesting which documents in the knowledge base to consult because they contain similar requirements;
  • Generation: after conducting a thorough requirement analysis and compliance check, URS Wizard propose potential answers to the specific requirement based on the contents in the company’s knowledge base (including manuals).

Key Benefits of URS Wizard

The key users who tested URS Wizard reported:

  • Speed and Efficiency: the tool can analyze in few minutes documents that usually take days to an analyst;

  • Time-responsiveness and scalability: time-to-market is consequently reduced. Moreover, it is possible to quickly identify critical tenders;

  • Competitive Advantage: it is possible to review more tender request at the same time with a positive impact on the commercial process.

Responding quickly and accurately to tender specifications is a hallmark of contract workers. The experience conducted by Intellico alongside Fedegari shows that artificial intelligence enables user support in tender evaluation processes, speeding up pre-processing steps and enabling key-users to focus on critical decision-making aspects.

As a consequence, it can help gaining a competitive advantage by reducing time-to-market and optimizing resource allocation across several clients.


Want to learn more on how GenAI can improve customer care? https://intellico.ai/it/blog/rivoluzionare-lassistenza-clienti-con-lai-generativa/

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